Visitor Services - Part Time
The Musquodoboit Harbour Railway Museum is seeking an outgoing, enthusiastic and team-oriented individual with exceptional organizational skills to ensure excellence in retail and visitor services to clients and visitors.
You will assist with visitor services including giving directions and recommendations about local tourist activities, receiving donations from visitors, reception duties, recording visitor statistics, and coordination of promotional activities and special events, interpretation of museum exhibits, conduct tours, provide an enhanced visitor experience, and other duties as required.
You will also assist with maintaining and stocking gift shop displays, maintaining an inventory, taking special requests, retail sales, and displaying and maintaining inventory for resale products. You will maintain and operate cash registers for admissions, pass and retail sales, ensuring that cash handling procedures are completed in adherence with policies and procedures. You will also be responsible for answering the museum’s main telephone line and passing messages on to the appropriate staff or board member.
To be successful in this role, you will have at least one season of related experience, preferably in a museum setting.
You will also possess the following:
Previous retail experience
Experience with cash handling, POS, and inventory control systems;
Demonstrated excellence in organizational, interpersonal, and communication skills; and,
Knowledge of local events, lodgings, and other tourist information
An interest in the history of Musquodoboit Harbour
Assets include training or certification in tourism, hospitality, retail, and/or museum studies, certification in first aid and WHMIS, and the ability to speak French or German.
The setting will provide experience in working as a team, working collaboratively with other programs and exhibitions, and the importance of preserving history for future generations.
This position is 16 hours per week, seasonal full-time. This employee reports to the Museum Curator.
This position's start date is TBD. This position ends on August 31st, 2023.
All positions are dependent on funding approval.
Applicants are asked to submit their resume and cover letter, subject line: Collections Assistant Application to Tegan Rowlings, Curator, at firstname.lastname@example.org by May 31st, 2023. Please familiarize yourself with our museum by visiting our website at mhrailwaymuseum.com, and our Facebook page Musquodoboit Harbour Railway Museum.